Support is available inside the app.
Affirm handles customer support through the in-app Support screen so requests can include the right device context and return a ticket reference you can check later.
Use the in-app support flow.
- Open Affirm on your device.
- Go to Settings and open Support.
- Send your request and keep the ticket reference shown after submission.
You do not need a separate web account to use the support flow.
Common issues we can help resolve.
- subscription and restore issues
- sync, sign-in, or backup questions
- widget, reminder, or notification problems
- bug reports and general product feedback
Privacy and terms stay one click away.
For privacy, account, and product terms details, use the public links below.