Privacy Policy
Rendered directly from the shared markdown source used by the product docs.
Privacy Policy
Effective date: August 7, 2026
This Privacy Policy explains how Loftybits ("Loftybits," "we," "us," or "our") handles information when you visit the Loftybits website, public product pages, and related public-facing materials (collectively, the "Site").
This policy covers the Loftybits site itself. Product-specific applications may have their own privacy policies that explain app-level data handling in more detail, including:
- Affirm:
/affirm/privacy - Freewheel:
/freewheel/privacy
1. Information We May Receive
Information you provide directly
If you contact Loftybits by email or through another direct communication channel, we may receive the information you choose to send, such as:
- your name
- your email address
- your company or project details
- the contents of your message or attachments
Technical information from visiting the Site
When you visit the Site, our hosting and delivery infrastructure may process limited technical information that your browser or device sends automatically, such as:
- IP address
- browser type and version
- device and operating system information
- requested pages and files
- referring page
- access timestamps and basic request metadata
We use this information to deliver the Site, maintain availability, and protect the service.
2. How We Use Information
We may use information covered by this policy to:
- operate, secure, and improve the Site
- respond to inquiries, project requests, or support emails
- maintain business correspondence and project intake records
- investigate misuse, abuse, or security incidents
- comply with legal obligations
3. How Information Is Shared
We do not sell personal information.
We may share limited information:
- with hosting, delivery, and infrastructure providers that help us operate the Site
- with professional advisers or service providers acting on our behalf when reasonably necessary
- when required by law, regulation, legal process, or to protect rights, safety, and security
If you choose to contact us about a specific Loftybits product, the handling of any product data is described in that product's own privacy policy where applicable.
4. Data Retention
We retain business correspondence, inquiry records, and basic operational logs for as long as reasonably necessary to operate the Site, respond to requests, maintain records, and meet legal or security obligations.
5. Third-Party Links and Product Pages
The Site may link to product pages, third-party services, or external websites. Their handling of information is governed by their own terms and privacy policies.
6. Children's Privacy
The Site is not directed to children under 13, or under the minimum age required by applicable law in your jurisdiction. We do not knowingly collect children's personal information through the Site.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and publish the revised version on the Site.
8. Contact
For privacy-related questions about Loftybits or the Site, contact hello@loftybits.com.